frequently asked questions.
what areas do you service? >
we service all of Long Island, delivery fees may apply.
where do you set up the picnics? >
we will set up at the area of your choosing, the most popular options are : backyard, park, or beach!
what happens if it rains? >
we do not set up outdoor events when the forecast calls for rain as it can damage our equipment. if there is an indoor space available for set up instead we opt for that, otherwise we recommend rescheduling the event for best case scenario.
will I have to sign a waiver? >
yes, it is a requirement of our booking process for both bounce house rentals and picnics.
do you require a security deposit? >
yes, we require a deposit of $200.00. for the cloud bouncer + luxury picnic setups, it is returned within 24 hours after your event unless there is damage to any of our rentals or there are missing items.
** ALL OTHER EVENTS require 50% of total bill paid upon booking. with the final payment due on day of install.
what happens if I need to cancel? >
as per our cancellation policy, as long as you cancel at least two weeks out from the event you will receive your deposit back in full — this refers to picnic + bouncer rentals.
if an event is cancelled that required purchasing inventory, your deposit will not be returned.